SpeakAI is built so a business can keep talking to customers even when the team is offline. Voice, email, and SMS agents capture leads, answer questions, and book appointments around the clock, then keep every conversation in one place so nothing falls through.
Voice agents answer and place phone calls so the business never misses a lead. They handle customer support, qualify new inquiries, and book appointments in a live conversation, the way a front-desk person would, without waiting for staff to pick up.
Email agents keep the conversation going after a call or a form fill. They send follow-ups, share next steps, and nurture leads over time so prospects do not go cold just because nobody had time to write back.
SMS agents reach people on the channel they actually check. They confirm bookings, send reminders, and follow up in a few lines so the business can get a reply fast without another phone tag.
The dashboard is the daily pulse of the front office: how many people are using the platform, how many conversations happened, and which agents are doing the work that matters.
Users is for running the team on SpeakAI. Each person gets the access they need so support, sales, and admin can work from the same product without sharing one login.
Analytics exists to show whether the agents are actually helping the business: how many calls land, how often they succeed, how long they take, and which agent types bring results.
Training teaches agents the business: what to say, what to ask, and how to represent the brand, so every call, email, and text stays on-script and useful.
Batch calling is for outreach at scale: check-ins, lead campaigns, and appointment reminders go out as one job instead of one manual call at a time.
Call logs keep a record of every conversation so the team can learn from what was said, resolve issues, and stay accountable after the call ends.
Integrations put a voice agent on the company website so visitors can talk to the business immediately, without waiting for a callback.
Billing lets the business choose how much capacity it needs: minutes, agent types, and plan level, then pay for usage as the front office grows.
Settings is where the workspace is configured: how the team signs in, who can change the product, and how SpeakAI behaves day to day.